Returns & Warranty Policy

At INIU, we stand behind our electronics with a 30-day money-back guarantee and an industry-leading 3-year warranty on all charging gear. If you are not completely satisfied with your purchase, we offer hassle-free returns for a full refund or replacement.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team at [email protected] with your order number and the reason for the return.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all cables, manuals, and accessories that came with the product.

• 3.
  Ship the Item

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned device, we will process your refund or send out a replacement within 3-5 business days.